Privacy Policy
Privacy Policy
Introduction
Sweet Moments Ltd ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect through our website, how we use it, and your rights in relation to that information.
Information We Collect
Contact Form Enquiries
If you contact us through our website contact form, we will collect the information you provide, such as your name, company name, email address, telephone number and the content of your enquiry.
We use this information to respond to your enquiry and provide any information or assistance you have requested.
We do not use information submitted through the contact form for unsolicited marketing purposes.
How We Use Your Information
We may use personal information collected through this website to:
- Respond to enquiries and requests for information.
- Communicate with you about your enquiry.
- Maintain the security and operation of our website.
- Protect the website against spam, malicious activity and abuse.
- Comply with applicable legal and regulatory obligations.
We do not sell, rent or trade personal information to third parties.
Website Security
Cloudflare
This website uses Cloudflare to help provide website security and protect the website from malicious or abusive traffic.
As part of providing these services, Cloudflare may process information such as IP addresses, technical information about your device and information relating to requests made to the website. This processing helps us protect the website and maintain its secure operation.
Cloudflare Turnstile
This website uses Cloudflare Turnstile to help prevent spam and automated abuse of our contact form.
Turnstile may process technical information necessary to distinguish legitimate visitors from automated systems. This information is used for security and anti-abuse purposes.
Further information about how Cloudflare processes personal information can be found in its Privacy Policy:
Cloudflare Managed Rulesets
We use Cloudflare Managed Rulesets as part of our website security measures. These security rules help identify and block potentially malicious requests and common forms of web-based attack.
As part of this process, technical information relating to requests made to the website, including IP addresses and request data, may be processed by Cloudflare for security purposes.
Website Backups
The website is backed up regularly for security and disaster recovery purposes.
Backups are stored securely using Dropbox. Backup files may contain personal information submitted through the website and are retained only for as long as necessary to support website recovery and continuity.
Access to website backups is restricted to authorised persons involved in the operation, maintenance and support of the website.
Dropbox may process or store information outside the United Kingdom. Where this occurs, appropriate safeguards are used to protect personal information in accordance with applicable data protection requirements.
Further information about how Dropbox processes personal information can be found in its Privacy Policy:
Cookies
This website uses cookies and similar technologies that are necessary for the operation and security of the website.
We do not currently use Google Analytics or other analytics services to track visitors or analyse their behaviour.
We do not currently use cookies for advertising, behavioural tracking or personalised marketing.
Some cookies or similar technologies may be used by services such as Cloudflare where necessary to provide website security and prevent abuse.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
We encourage visitors to read the privacy policies of any external websites they visit.
How Long We Keep Your Information
Information submitted through the contact form is retained only for as long as necessary to deal with your enquiry and any subsequent communication or business relationship arising from it.
Information contained in website backups may be retained for as long as necessary for website security, disaster recovery and business continuity purposes.
Your Rights
Under UK data protection law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information in certain circumstances.
- Request restriction of processing.
- Object to certain types of processing.
- Request transfer of your information where applicable.
If you wish to exercise any of these rights, please contact us using the details below.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office (ICO)
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Sweet Moments Ltd
Unit 1, Moxon Court
Thurston Road
Northallerton
DL6 2NG
Email: sweetmomentsne@aol.com
Telephone: 01609 779976
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect from the date of publication.
Last updated: September 2026